Wassim El Khoury, Network Expansion Manager, Pesco
"We have been an Aperto customer for some time and know that PacketMAX is the ideal solution for our offerings... Like many service providers, we are concerned with the cost of deploying and managing WiMAX... with Aperto's WaveCenter EMS product, PacketMAX lets us serve a huge number of customers with exceptional QoS and reliability."


Service and Support Programs

Aperto® Networks understands your business and the importance of maintaining high-quality network performance and availability. The success of your network implementation depends on leading-edge support programs and services to extend and enhance the operation of your Aperto products. Aperto is committed to innovation, implementing better solutions, and delivering world-class services. Aperto service and support offerings provide backup support that you demand, allowing you to select from options that enhance your in-house technical expertise. The section below outlines the Aperto service program portfolio currently available and the general terms and conditions of sale.

Aperto Gold Service Program

Aperto Silver Service Program

Aperto Bronze Service Program

Advance Hardware Replacement Service

Remote Technical Support Service (Phone and Email)

Software Maintenance Service

Extended Warranty Service (Hardware Only)

Limited Warranty

General Sales Agreement

RMA Request Form